Eight service promises, explained.
The homepage gives the short version. These details—and the policy accepted with your booking—explain how each promise applies.
Trusted
Know who is behind every visit.BisonTidy is operated by Bisonwork LLC. Your booking shows who provides the service, what is included and what you pay.
Safe
Clear safety standards for every clean.Every accepted visit follows our safety process. Unsafe or inaccessible work may be paused or excluded; no service is risk-free.
Documented
Your booking and visit stay connected.Your address, date, scope and completion status stay together. The published report is available in your student account.
On-Time or Refunded
On time — or reviewed for a refund.If we miss an agreed visit window for a reason within our control, the affected cleaning charge is reviewed for a refund. Policy exclusions apply.
Free Rescheduling
Change your date without a rescheduling fee.There is no separate fee to move a confirmed visit. The replacement date depends on availability and must be confirmed.
Flexible
Plans change. Your booking can too.Share your access details and cleaning priorities. Request changes to a confirmed visit, subject to availability, safety and the agreed scope.
Process-Driven
A clear checklist guides every visit.The shared-area checklist records completed work, exceptions and anything not reached within the hour.
No Hidden Fees
See every required charge before you confirm.The 60-minute base visit has a fixed price per person for groups of two, three, or four. Selected add-ons are shown separately before payment. No undisclosed BisonTidy fee is added.
Read the exact conditions
Eligibility, exclusions and the policy accepted with a booking determine how each promise applies.