SMS MAP · ENGLISH ONLY
Your BisonTidy text-message guide
Use one verified phone to start a Campus booking, open your personal payment page, schedule every visit and get support in one guided conversation.
Serving Greensboro, High Point & Winston-Salem · Confirm an eligible date after all shares are authorized · Pay after cleaning
ONE NUMBER · ONE VERIFIED CUSTOMER
Save the number. Start with one word.
Text from the mobile number verified on your BisonTidy account. Commands are not case-sensitive, but the program and replies are in English.
TEXT BISON TIDY+1 (336) 396-8000STARTSTART
BisonTidy transactional SMS is active. Reply STOP to cancel or HELP for help.
BOOK
Campus recurring cleaning uses saved Stripe cards. Reply AGREE to continue.
THE BOOKING MAP
From START to a confirmed 24-week plan
Follow the prompts in order. The organizer creates the request; every roommate joins and authorizes only their own share.
- 01
STARTTurn on transactional texts and connect your verified phone.
- 02
BOOKBegin a Campus group cleaning request. Reply AGREE when you are ready.
- 03
CAMPUS → ACCESSSend the campus, address, unit, city, payer count, frequency, add-ons and safe access notes when prompted.
- 04
CONFIRMCreate the request. You receive your secure Stripe page and six-digit roommate join codes.
- 05
PAYEach person opens their own secure Stripe page. Card details never belong in a text.
- 06
SMARTThe organizer drafts all remaining cleaning dates, then replies APPLY and CONFIRM.
Organizer lane
Only the organizer selects or changes dates, pauses, resumes or ends the plan.
JOIN code↓
Roommate lane
No one may accept consent or enter payment details for another participant.
COMMAND BOARD
Copy the format exactly
Replace dates, cleaning numbers, positions and ticket numbers with your own information.
Booking & payment
BOOK- Start or restart a Campus booking
JOIN 123456- Join the organizer’s booking from your own verified phone
PAY- Receive your personal secure Stripe link
STATUS- See payment-share, member and plan status
Dates & plan
DATES YYYY-MM 3- See available positions for cleaning 3
DATE 3 YYYY-MM-DD 2- Select position 2 for cleaning 3
SMART YYYY-MM- Draft the complete remaining schedule
APPLY / DISCARD- Apply or discard the current smart draft
CHANGE DATE 3 YYYY-MM-DD 2- Move an uncharged future cleaning
PAUSE / RESUME- Pause or resume the recurring plan
END PLAN- End the recurring plan
Visit & support
HOME- Confirm that someone will be home tomorrow
GUIDE- Confirm that someone will meet and guide the cleaner inside
TICKET <message>- Open a support ticket
TICKETS- List your three most recent tickets
OPEN T-…- Read the latest customer-visible ticket reply
REPLY T-… <message>- Reply to an open ticket
CLOSE T-…- Close your ticket
PRICE YES / PRICE NO- Accept or reject a pending price change
HELP / STOP- Show the menu or opt out of text messages
SECRETS
OFF SMS
SAFETY CHECK
Text instructions—not secrets.
Never text card numbers, CVV, passwords, authentication codes, entry codes, lockbox codes or alarm codes. Enter card information only on the secure Stripe page.
TICKET <message>→Need the menu?HELP→Want to opt out?STOPREADY WHEN YOU ARE
Text START to BisonTidy
Message and data rates may apply. Reply STOP at any time. For assistance, email [email protected].